Privacy Policy
Last updated: September 21, 2026
zhengzhou suny Industrial Co., Ltd. (“SUNY”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.sunyindustry.com, submit an inquiry, request a quotation, or otherwise communicate with us about wet wipes machines, production lines, packaging equipment, spare parts, and related services.
By using this website or providing information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you use our contact forms, request a quotation, send us an email, download information, or communicate with our team. This may include:
- Name, company name, job title, and country or region;
- Email address, telephone number, WhatsApp number, or other contact details;
- Details about your inquiry, such as equipment requirements, product specifications, production capacity, budget, and delivery destination;
- Information contained in files, messages, or other materials you choose to send to us.
When you visit our website, we may also automatically collect limited technical information, such as your IP address, browser type, device information, operating system, referring URL, pages viewed, visit time, and general location derived from your IP address.
How We Use Your Information
We use personal information only where reasonably necessary for legitimate business purposes, including to:
- Respond to inquiries and provide quotations, product information, technical support, and after-sales assistance;
- Communicate with you about wet wipes machinery, services, orders, shipping, or requested information;
- Improve our website, products, content, and customer service;
- Protect the security and proper operation of our website and prevent fraud, spam, or misuse;
- Comply with applicable legal obligations and resolve disputes.
We do not sell your personal information.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to remember preferences, enable essential website functions, understand website usage, and improve performance. Cookies are small files placed on your device by your browser.
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of parts of this website.
Sharing of Information
We may share personal information only when necessary with trusted service providers that support our business operations, such as website hosting, email delivery, website security, analytics, customer communications, logistics, or professional advisers. These providers may process information only on our instructions and for the purposes described in this Privacy Policy.
We may also disclose information when required by law, to protect our legal rights, to respond to lawful requests from public authorities, or in connection with a merger, acquisition, restructuring, or sale of business assets.
Data Retention and Security
We retain personal information only for as long as necessary to respond to your inquiry, provide requested services, maintain business records, resolve disputes, or meet legal and accounting obligations. Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restriction of the personal information we hold about you. You may also have the right to object to certain processing activities or withdraw consent where processing is based on consent.
To make a privacy-related request, please contact us using the details in the Contact Us section below. We may need to verify your identity before responding to your request.
Third-Party Services
This website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review the privacy policies of any third-party website or service before submitting personal information.
Google Analytics, Google Maps, WhatsApp,FluentSMTP,Contact Form 7
International Data Transfers
SUNY may process or store information in countries other than the country where you are located, including where our personnel, suppliers, or service providers operate. Where required by applicable law, we will take reasonable steps to provide appropriate safeguards for such transfers.
Children’s Privacy
This website and our products are intended for business users and are not directed to children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, or legal obligations. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact SUNY Wet Wipes Machine.
You may also contact us at: [email protected]
Business address:zhengzhou suny Industrial Co., Ltd. Henan Communications Industrial Park, Economic Development Zone, Zhengzhou City, Henan Province